Privacy Policy

Privacy policy at website Dana Dental

At Dana Dental, we take privacy very seriously.

We process different types of personal data depending on how you use our services. The use of your personal data is for the purpose of providing online services tailored to your interests and processing your requests, contacting you about products and services that may be of interest to you. , provide prizes, contests or perform related administrative services. All personal data is processed in accordance with applicable data protection laws.

With your explicit permission, your personal data is only disclosed to third parties for the purpose of assisting in providing you with our services, and to related companies. Our association is for customer relationship management, analytics and marketing purposes.

With your consent, we also use cookies for marketing, performance and statistical purposes.

As our valued customer, we also offer you various options to control how your personal data is used. For example, if you want to update your “Cookie Preferences”, click on the Cookie Consent Tool located at the bottom right of our Website.

Furthermore, if you have an electronic account with us (on the Website or mobile app), you can update your contact information and privacy preferences in the “Your Account” section. I”. Alternatively, you can contact our customer care team via the Contact Page and they will be able to help you.

If you would like more information about our handling of your personal data and about our use of cookies, see below the full version of the Privacy Policy.

Full legal version

Dana Dental is committed to protecting your privacy and ensuring that your personal data is protected in our retail business operations.

This Privacy Policy explains the types of personal data we collect and how we process and protect it.

We will keep your personal data confidential and ensure that our policies and practices regarding the collection, use, storage, disclosure, transfer, security and access of data are kept confidential. whether your personal compliance with Vietnamese laws.

This Privacy Policy is effective from September 2022

Personal data: what data we collect and why we collect it

In order to become a Registered Customer/Member, and/or to be able to purchase our products and use our services, you need to provide us with certain necessary personal data which is requested at collection time. The types of personal data we collect include: your name, address, email address, phone number, date of birth, gender, age, shopping preferences and preferences.

Depending on each service, other specific collection purposes, from time to time, We may ask you to provide some additional information to ensure your own use of the service or to ensure communication. Transactions between parties are smooth and convenient.

We will have the right to collect, store, process and/or use your personal data for the purposes as set forth in, and in accordance with, this Privacy Policy. If you are unable or unwilling to provide us with complete and accurate personal data, we may not provide or continue to provide our products and services to you.

Use of your personal data

You agree that the personal data you provide to us and all information relating to the use of the Website and/or our Loyalty program may be stored and used by us. to:

  • Process your request to become a Registered Customer/Member;
  • Provide you with our products and services;
  • Perform the usual management, operation, and maintenance of the Website and/or our Loyalty program;
  • Provide you with regular communications from us, including details of our products, services, retail business and related interests;
  • Process your orders for purchases at our stores and/or Website, including: verifying your payment details/status and arranging for delivery;
  • Make draws for prizes, games or contests in which you have entered;
  • Perform data classification and analysis to help us better understand your purchasing characteristics and behavior and provide other services that better suit your needs, and assist us in selecting select products or services that may be of interest to you;
  • Design new services or improve existing services offered by us to you;
  • Integrated behavioral analysis;
  • Investigate complaints, suspicious transactions and research service improvements;
  • Crime prevention or detection;
  • Disclosure as required by law.

With your consent or no objection, we will use your personal data to market to you (via post, email, phone, text message or other available means). or will be in the future) regarding Offers and promotions from us, our products and services and/or retail business and related interests.

We may disclose and transfer (whether in Vietnam or abroad) your personal data to:

  • Our affiliated companies;
  • Our agents or contractors, under a confidentiality obligation, who provide management services, credit checking, payment processing, data processing, research and marketing, distribution, telecommunications, expertise or other similar services to us for the purposes mentioned in clauses 2 and 3 above;
  • Our Affiliate when the Affiliate’s participation is necessary to execute/complete the transaction established between us and the Client.
  • As a business partner we trust, the disclosure and confidentiality of your information will be made in accordance with the agreement between us and the business partner.
  • To a third party or to a competent authority when required by a competent authority, or as otherwise required by law, or where we have grounds to believe that disclosing information may protect our rights, your own property or safety or that of us or our affiliates.
  • Other parties with your consent or at your instructions.
  • We may also disclose and transfer (whether in Vietnam or abroad) to any actual or proposed transferee or transferee of our rights with respect to personal data. your business in connection with the restructuring of our retail operations and/or merger (such as between us and a third party), sale, or transfer (whether assets or shares, all or part of section), to use, keep, process, or store such personal data for the purposes mentioned in clauses 2 and 3 above.

Browsing Information We Collect From You (Cookies)

We use cookies and similar technologies to collect information about your use of the Site and our other related Sites (“the Site”). We use cookies to provide you with the best possible experience on our Site. Some cookies provide core site functionality (for example, to provide a secure login feature or to facilitate online ordering processes. Other cookies allow us to evaluate usage. use our site and review your browsing and shopping habits We also use cookies such as Google Analytics or similar tracking services, to provide you with tailored content that you can interest based on your previous activity on our Site.

The types of data we may collect from you when you visit our Site include:

  • Information about the type of browser you use;
  • Details of our websites that you have visited;
  • Your IP address;
  • The hyperlinks you clicked on;
  • Websites that you visited before coming to our Site; and
  • Other relevant information regarding the use of the Site.

You may refuse to accept cookies (by modifying the relevant Internet preferences or browsing preferences on your device), but to do so you may not be able to use or activate all functions. features and services on our Site.

Your rights regarding your personal data

You have the right to:

  • Check if we keep any of your personal data;
  • Access your personal data held by us;
  • Ask us to correct any inaccurate personal data;
  • Confirm our policies and practices (from time to time) regarding personal data and the types of personal data held by us;
  • Opt out of receiving direct marketing materials from us at any time.
  • For questions, please contact our Customer Service Hotline, which can be found on our Website.

Customer Responsibilities

  • Read this Policy carefully before using products or accessing services. Your use and access to our services is also an acknowledgment of having carefully studied and agreed to the entire content of this Policy;
  • Provide accurate, lawful information when requested and agreed to provide. You will be solely responsible (in any event, with no relation to us in whole or in part) if the information you provide to us is inaccurate, illegal and/or your service performance is interrupted, cannot be performed; or the transaction between us and you, between us and the Third Party, between you and the Third Party is interrupted or impossible because of technical factors, transmission lines, system errors, etc. or incur any material or immaterial damage from the use of this incorrect information/violation of this law;
  • Do not use any program, tool or other form to interfere with the system or change the data structure of the service, the interface of the website, the existing features of our website;
  • Do not distribute, propagate or promote any activities to interfere, destroy or infiltrate the data of the website system under our management;
  • Do not spread or distribute content that violates the law and/or social ethics on our website;
    Any violations will be handled in accordance with the law.

In accordance with applicable data privacy legislation, we may charge a reasonable fee for the processing of any request to access personal data.

Protect your personal data

We maintain appropriate technical and organizational measures to protect the personal data you provide to us against destruction, loss, accidental or illegal alteration, disclosure or unauthorized access to your personal data.

Our Website may contain hyperlinks to other Websites provided by third parties. We do not control these Third Party Websites or any content contained on them. Once you have left our Website, we cannot be responsible for the protection and privacy of any information you provide. You should exercise caution and review the privacy statement of the Website(s) you visit.

We will apply appropriate technical and security plans and solutions to most effectively protect your information. Note, however, that while we have taken reasonable steps to protect your information, no website, internet connection, computer system, or wireless connection is secure. absolute. Therefore, we cannot make a definite guarantee that the information provided by the Customer will be kept absolutely secure, and we cannot be held responsible in the event of unauthorized access. , leaking your information through no direct fault of ours. If you do not agree to the terms described above, it is recommended that you do not provide information to us.

Other rule

If there is any difference or inconsistency between the English and Vietnamese versions of this Privacy Policy, the Vietnamese version shall prevail.

This Privacy Policy shall be governed by and construed in accordance with the laws of Vietnam.

We may change this Privacy Policy from time to time by posting an updated version on our Website.

Contact information, contact method

We appreciate any comments, contacts and feedback from you about our services and this policy. For any related enquiries, please contact our Customer Service Hotline, which can be found on our Contact Page.

Ha Phuong Dental Clinic

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